Hyatt doesn't need a review anymore. Everything was perfect.
訪客用戶
夫妻/情侶出遊
特大床房
入住於2025年07月
4.0
評價於:2025年07月13日
Overall a good experience
Deepaksh
商務出差
特大床房
入住於2025年06月
5.0
超讚
評價於:2025年08月15日
Ideally located, good breakfast
訪客用戶
家庭出遊
特大床房
入住於2024年01月
1.5
評價於:2024年01月27日
Kitchen manager was very bad . Full of religious. He was Muslim . Terrible experience
訪客用戶
夫妻/情侶出遊
特大床房
入住於2024年03月
4.7
很棒
評價於:2024年03月11日
good hotel with clean rooms and bathrooms
訪客用戶
商務出差
特大床房
入住於2024年08月
4.0
評價於:2024年08月30日
Overall is good.
訪客用戶
商務出差
客房(2張單人床)
入住於2024年08月
5.0
超讚
評價於:2024年08月29日
Good hotel
Mahe Talat Khan
家庭出遊
特大床房
入住於2025年12月
2.0
評價於:2025年12月16日
Terrible experience at Hyatt Lucknow! Reached the hotel at 1 am, exhausted from a delayed flight, and was shocked by the reception desk manager's attitude. Instead of assisting with check-in, he chose to entertain other guests, leaving me waiting. I urge you to feel free to check your reception desk cameras.
To make matters worse, the room didn't have a bathtub despite it being listed as an amenity. When I raised the issue, the receptionist (Ovais) asked for booking screenshots, and even after providing them, he argued that the booking voucher mentioned "shower or bathtub" (noting the "or" clause). When I asked for a room with a bathtub, he claimed they were only available in suites and implied I was wrong to expect one, raising questions on my understanding capabilities.
What infuriates me is Ovais' complete disregard for my frustration and poor treatment. He hung up the call on me, suggesting I connect with anyone I wish to escalate – like that's a solution! It's clear Hyatt's priority is finding loopholes and technicalities to get away with not delivering the experience promised. Why list amenities if they're not accurate? Is this how a 5-star hotel operates?
Hyatt, I expect better from a premium brand like yours. The lack of transparency and customer-centric approach is appalling. Would not recommend this hotel to anyone
訪客用戶
商務出差
特大床房 - 俱樂部使用權限
入住於2025年06月
5.0
超讚
評價於:2025年06月05日
Great location super hospitality as always. My three-night experience was comfortable, with well-maintained rooms and courteous staff. The dinner was good, featuring a variety of flavorful dishes.
訪客用戶
夫妻/情侶出遊
特大床房
入住於2025年05月
5.0
超讚
評價於:2025年07月15日
All good. The brand lives up to its name. The stay, ambience, breakfast all good.
訪客用戶
夫妻/情侶出遊 特大床房
入住於2025年05月
5.0
超讚
評價於:2025年07月15日
Hyatt doesn't need a review anymore. Everything was perfect.
訪客用戶
夫妻/情侶出遊 特大床房
入住於2025年07月
4.0
評價於:2025年07月13日
Overall a good experience
Deepaksh
商務出差 特大床房
入住於2025年06月
5.0
超讚
評價於:2025年08月15日
Ideally located, good breakfast
訪客用戶
家庭出遊 特大床房
入住於2024年01月
1.5
評價於:2024年01月27日
Kitchen manager was very bad . Full of religious. He was Muslim . Terrible experience
訪客用戶
夫妻/情侶出遊 特大床房
入住於2024年03月
4.7
很棒
評價於:2024年03月11日
good hotel with clean rooms and bathrooms
訪客用戶
商務出差 特大床房
入住於2024年08月
4.0
評價於:2024年08月30日
Overall is good.
訪客用戶
商務出差 客房(2張單人床)
入住於2024年08月
5.0
超讚
評價於:2024年08月29日
Good hotel
Mahe Talat Khan
家庭出遊 特大床房
入住於2025年12月
2.0
評價於:2025年12月16日
Terrible experience at Hyatt Lucknow! Reached the hotel at 1 am, exhausted from a delayed flight, and was shocked by the reception desk manager's attitude. Instead of assisting with check-in, he chose to entertain other guests, leaving me waiting. I urge you to feel free to check your reception desk cameras.
To make matters worse, the room didn't have a bathtub despite it being listed as an amenity. When I raised the issue, the receptionist (Ovais) asked for booking screenshots, and even after providing them, he argued that the booking voucher mentioned "shower or bathtub" (noting the "or" clause). When I asked for a room with a bathtub, he claimed they were only available in suites and implied I was wrong to expect one, raising questions on my understanding capabilities.
What infuriates me is Ovais' complete disregard for my frustration and poor treatment. He hung up the call on me, suggesting I connect with anyone I wish to escalate – like that's a solution! It's clear Hyatt's priority is finding loopholes and technicalities to get away with not delivering the experience promised. Why list amenities if they're not accurate? Is this how a 5-star hotel operates?
Hyatt, I expect better from a premium brand like yours. The lack of transparency and customer-centric approach is appalling. Would not recommend this hotel to anyone
訪客用戶
商務出差 特大床房 - 俱樂部使用權限
入住於2025年06月
5.0
超讚
評價於:2025年06月05日
Great location super hospitality as always. My three-night experience was comfortable, with well-maintained rooms and courteous staff. The dinner was good, featuring a variety of flavorful dishes.
訪客用戶
夫妻/情侶出遊 特大床房
入住於2025年05月
5.0
超讚
評價於:2025年07月15日
All good. The brand lives up to its name. The stay, ambience, breakfast all good.
勒克瑙凱悅酒店
(Hyatt Regency Lucknow)附近飯店推薦
常見問題
勒克瑙凱悅酒店的入住和退房時間是什麼?
入住時間:14:00以後 退房時間:12:00以前
勒克瑙凱悅酒店是否提供早餐?
飯店提供早餐。
勒克瑙凱悅酒店提供哪些設施及服務?
泳池,停車場,運動場,健身房,SPA
勒克瑙凱悅酒店附近有什麼熱門景點?
Janeshwar Mishra Park(約3.2公里),Bara Imambara(約9.2公里),Nawab Wajid Ali Shah Zoological Garden(約5.6公里)
訪客用戶
夫妻/情侶出遊
特大床房
入住於2025年05月
訪客用戶
夫妻/情侶出遊
特大床房
入住於2025年07月
Deepaksh
商務出差
特大床房
入住於2025年06月
訪客用戶
家庭出遊
特大床房
入住於2024年01月
訪客用戶
夫妻/情侶出遊
特大床房
入住於2024年03月
訪客用戶
商務出差
特大床房
入住於2024年08月
訪客用戶
商務出差
客房(2張單人床)
入住於2024年08月
Mahe Talat Khan
家庭出遊
特大床房
入住於2025年12月
訪客用戶
商務出差
特大床房 - 俱樂部使用權限
入住於2025年06月
訪客用戶
夫妻/情侶出遊
特大床房
入住於2025年05月
訪客用戶
夫妻/情侶出遊 特大床房
入住於2025年05月
訪客用戶
夫妻/情侶出遊 特大床房
入住於2025年07月
Deepaksh
商務出差 特大床房
入住於2025年06月
訪客用戶
家庭出遊 特大床房
入住於2024年01月
訪客用戶
夫妻/情侶出遊 特大床房
入住於2024年03月
訪客用戶
商務出差 特大床房
入住於2024年08月
訪客用戶
商務出差 客房(2張單人床)
入住於2024年08月
Mahe Talat Khan
家庭出遊 特大床房
入住於2025年12月
訪客用戶
商務出差 特大床房 - 俱樂部使用權限
入住於2025年06月
訪客用戶
夫妻/情侶出遊 特大床房
入住於2025年05月